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Owner Representation

What is an Owner’s Representative?

An owner’s representative is exactly as it sounds, a representative of the owner of a construction project. However, the duties of an owner’s representative are not quite so simply stated and can vary depending on the type of project.

Contractor Manager, acting as your representative will guide you every step of the way, from organizing the bidding and recommending a general contractor, all the way through owner move-in. This will keep your budget in check, and provide maximum protection from contractor default and litigation.

Our mission as an owner’s rep is to provide our clients a direct liaison between the owner and the contractor. Too often an owner is forced to pay large invoices without fully understanding the process and their rights as an owner prior to doing so. We work for the owners directly as their representative to ensure all billings are being submitted accurately and per the contract.

How It Works:

95% of the time remodeling or building a home will be the most expensive undertaking in your life. Contractor Manager (CM) works directly for the owner to ensure the billing procedures are being handled properly. We review every invoice submitted by the contractor. We ensure the invoice has all the appropriate supporting documents, copies of necessary insurance certificates, lien releases and work is being billed only for work completed. Too many times owners allow contractors to get ahead of themselves in the billing process. Not managing these processes and ensuring all the appropriate paperwork is being submitted with each draw request can leave the owners greatly exposed and at risk for disaster.

Why Us:

Contractor Manager has spent the last 20 years managing contractors. Our mission was to work in the same capacity between the contractor and the owner, but only from the other side of the fence. This process has made us experts in how this process should work and provided us the necessary tools to ensure the process is being done properly and professionally. Hiring us as your representative will save you time, stress and money!

» Click to view our Owner Representation presentation

Typical Process:

  1. Contractor submits a draw request to us and the owner.
  2. Contractor Manager reviews the request and ensures all appropriate paperwork and supporting documents are included.
  3. Contractor Manager reviews the draw and ensures the contractor has also included both conditional and unconditional lien releases. This ensures the owner that the contractor is paying all their sub-contractors and vendors from each draw request.
  4. Contractor Manager ensures we have all subcontractor insurance certificates on file naming the owner as an additionally insured.
  5. Contractor Manager ensures the contractor is billing according to the contract and all supporting documents are included to substantiate the draw request.
  6. Contractor Manager gives approval to the owner for payment.


  • Safety – Notifies contractors of any unsafe practices.
  • Security – Verify milestones before payment are made.
  • Scheduling – Job completed in timely manner.
  • Quality – Ensures job is completed according to plans.
  • Project Management – Manages scope of work including change orders.
  • Relationships- Maintains good working relationship with all parties.
  • Conflict Resolution- Diffuses situations in early staged and brings issues to owners attention.
  • Community Outreach – Manages community outreach and information dissemination.
  • Design Management- Works with the design team to ensure the owner’s vision are being met.
  • Project Controls Including accounting, budgets and scheduling)
  • Risk Management – Works with insurance brokers and attorneys to minimize our risk.
  • Contracts – Review, maintain and store all contracts on secured server.


Owner’s Rep Services

We constantly monitor the schedule to assure that major milestones are met and the project remains on schedule. Time is money and anything that impacts the schedule needs to be clearly identified and justified. Part of our weekly site meeting is to direct the contractor to submit revised schedules when the project is impacted by design changes, weather or any other conditions. read more …

Selecting the right contractor is essential to the success of your project. Contractor Manager will assist in interviewing and pre-qualifying contractors for you. Spending the last decade working with hundreds of contractors of all trades has given us the knowledge and expertise you need in selecting the best contractor for your project.  read more …

Managing the bid process is a momentous step in the timeline of any project. The success or failure of a project can often rest upon contractor selection and ensuring the entire scope of the design documents is covered. In addition, all public bids must be held in the strictest accordance of the law. read more …

It is important to ensure that all stakeholders of the construction project are living up to their expectations set before its start. This service typically encompasses the entire construction timeline, as we diligently monitor and enforce contractual requirements. Ensuring total invested capital is equal to the value of the project is a fundamental expectation. read more …

Only paying for goods you have received, or work that has been completed, seems like a basic concept in construction. However, often payment requested is not equal to the current equity of the project. Maintaining the balance between completed work and capital dispersed is integral in the financial health of your project, as it leaves you with the least amount of risk possible. We review read more …

Throughout the course of your project you will have hundreds of people participating in some aspect of it. Making sure everyone is carrying the proper insurance coverage will drastically reduce your exposure. We will have a designated person responsible for maintaining all the policies from each vendor or subcontractor. We will also ensure read more …

Ultimately, almost all projects will have change orders. A change order is when a contract must perform work at an extra cost on the project which was not expected. Contractor Manager will ensure no change order work is approved or paid until the contractor has gone through the proper channels. All change orders need to be presented, reviewed and signed by the owner read more …

Part of our many weekly site visits will be to continually evaluate the contractor’s safety practices and look for any potentially hazardous situations. Any hazardous situation will be documented and reported to the contractor and project manager. Safety practices start now, even read more …

Closing out a construction project is a daunting task. Operation and Maintenance Manuals (O & M’s) must be collected, punch lists finalized, and contracts must be closed out. Contractor Manager can guide you every step of the way through this process. We collect and review O & M’s and closely monitor the punch list operation. Equally as important, we perform read more …